Privacy Policy

Information we automatically collect
When you use our Services, we automatically receive and collect information about you and your device.  This information includes the following:
  • Information about your device, such as the operating system, hardware, system version, Internet Protocol (IP) address, device ID, and device language. 
  • The specific actions that you take when you use our Services, including but not limited to the pages and screens that you view or visit, search terms that you enter, and how you interact with our Services. 
  • The time, frequency, connection type, and duration of your use of our Services. 
  • Information regarding your interaction with email messages, for example, whether you opened, clicked on, or forwarded the email message.  
  • Identifiers associated with cookies or other technologies that may uniquely identify your device or browser (as further described below).
  •  Pages you visited before or after navigating to our Site. 
 
Mobile Device and SMS Notifications
Many of our employees use SMS Notification technology to get alarm notifications from our SCADA system. Any information about your mobile devices, and/or your phone number will never be shared with any third party for any reason. We will also never share your contact information or mobile device information with any third-party for marketing or promotional purposes.
SMS Notifications are used solely for informational purposes related to alarms or other abnormal process conditions, and your account information required to receive mobile and SMS notifications will be managed by your system administrator.


SMS Notification Opt-In
For users who require SMS Notifications your account will be configured to receive notifications based on your employer’s policies and terms of service upon creation of your user account in their SCADA system. Your phone number will be initially populated by your system administrator along with your email and any other relevant information in your corporate user account.


Upon receiving the first notification, you will be required to reply in the affirmative to consent to receiving SMS messages from Twilio and that messaging and data rates may apply, the messaging frequency varies, and that they can unsubscribe at any time by deselecting the opt-in to receive SMS Alerts from their user options, or texting STOP to the number they are receiving messages from.


If the user opts-out, their manager will be notified as this may mean they are out of compliance with company policy for their specific job duties. The operated systems are designed to work with employees and contractors who will be managing systems for their day to day job duties and these systems will not send data to the general public company policy may override a specific user’s desire to receive notifications. C2G Energy Solutions and any messaging services used to send notifications are not liable for any issues related to opting in or out of notifications should internal policies be violated should a user opt-out of notifications.


Should you wish to opt-out of any sharing any information in your corporate account you will also need to work with your employer, supervisor, and/or IT department if you wish to have your account removed from the system, or any personal information removed from your corporate account. C2G Energy Solutions will not use any personally identifying information in any employee or user of the system’s account for any marketing or promotional purposes, and will not share any information with third-parties for any reason.

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